About This Course

Variation is defined as a "change or difference in condition." While it seems unavoidable that slight variations in products are inevitable during the manufacturing process, we know that even the smallest changes can decrease customer satisfaction and negatively impact results. The goal of this course is to teach strategies to spot and reduce variation, improve product quality through the use and comprehension of data, and establish stable and predictable processes to limit variation.

Identify Types of Data

Learn to use a cause and effect diagram to uncover sources of variation found during an inspection.

Collect and Group Data

Develop the skills to collect and sort the data from the cause and effect diagram.

Create a Data Collection Sheet

Like a sleuth uncovering clues, you'll create a data collection sheet to help reveal potential sources of variance to develop a plan to prevent them in the future.

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